Terms and Conditions

Age Requirement:

All customers assert and affirm that they are at least 21 years old. Finding.wine retains the right to use reasonable means to verify a buyer's age and reserves the right to refuse to sell wine to anyone.

By placing an order on Finding.wine, customers are expressly warranting that are at least 21 years of age, and that the person who will receive the order is also at least 21 years of age.

All shipments require that the carrier verify the age of the recipient before delivery. In most locations, it is illegal for anyone under the age of 21 to attempt to purchase alcohol. Finding.wine will comply with any legal entity in the prosecution of anyone under the age of 21 attempting to buy alcohol.

 

Returns and Cancellations:

If you make an error in ordering, please Contact Us immediately. There is a 5% fee for any order cancelled after the credit card batch has run (usually the evening of the same day). Orders are non-cancellable after 10 days from the date on the invoice, including pre-arrival wines and wines being held in our warehouse. Fees assessed for payment to the third party carrier are non-refundable. Orders that are completed and shipped are not cancellable or refundable for any reason. While we work with our wholesale partners to ensure you are purchasing wine that is of the finest quality, wine purchased that is older than 10 years cannot be guaranteed in any way.

 

Shipping Regulations:

Within the United States, many states have laws regulating the shipment of wine into their jurisdiction and may limit the amount of wine that can enter the state without permits or licenses. By placing an order with Finding.wine, you are expressly representing and warranting that you have reviewed any pertinent local and state laws before purchasing wine on this website and that your purchase complies with all applicable local, state, and federal laws and regulations.

A street address at which an adult over 21 years of age or older is available during daytime hours to receive wine is required. We therefore recommend a business address wherever possible. Wine cannot be shipped to a P.O. Box nor to an APO address. 

All shipping costs are to be paid by the purchaser.

If one or more items are not available for shipment, we will notify you to offer substitutions or make other arrangements.

 

Pre-Arrival Items:

Finding.wine sells some of its items on a pre-arrival or futures basis. At time of sale, an estimated arrival time will be provided. This is only an estimate. Due to circumstances beyond Finding.wine control, some items may be delayed beyond the expected date. Pre-Arrival items are subject to our Order Cancellation Policy. Please contact sales@finding.wine with questions about the status of your pre-arrival items.

 

Availability and Pricing:

Prices and availability are subject to change without notice. Due to variations in condition and sourcing, different bottles of the same wine may occasionally be posted with different prices. Due to the real time nature of our website, items are not removed from our inventory until after successful 'check out'. Invoices, verbal and email confirmation notwithstanding, no item is guaranteed to be available until it has been pulled for shipping.

 

Errors:

At Finding.wine  we are trying hard accurately describe all products and provide world class service in all aspects of its operation. Please contact us immediately if you believe an error has occurred and we will attempt to rectify it or reach an amicable arrangement. Our maximum liability in any circumstance is limited to the purchase price of an item.

 

Privacy Policy:

Finding.wine will NEVER give any of your information to any other party outside of Finding.wine. If you have any questions, please contact us. Should you request your Email address be removed from our mailing list, we will do so immediately

 

Security Policy:

Your payment and personal information is always safe. Our software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Estimated Shipping Times:

Shipping times do not include Saturday and Sunday. Most orders leave our store within 1-2 business days. Finding.wine does not guarantee any estimated shipping time.